We’re a Top 1% Digital Marketing Agency Responsible forR10.3+ Million in Sales!

Because we have such a diverse client group, we measure your progress and growth in a number of different ways. For ecommerce clients, for example, you might be most interested in boosting your conversion rate, while a B2B company may be more interested in lead generation.

Other metrics we use include COCA (Cost Of Customer Acquisition), LTV (Lifetime Value), and of course measures like impressions and CTR (Click Through Rates) for paid advertising and social campaigns.

For us, the most important measure is your ROI – Return On Investment. Our goal is to ensure you’re consistently getting more out of your campaigns than they’re costing you.

Aside from the progress updates you receive during monthly meetings, your dedicated account manager can also provide you with weekly reports so you can see your overall growth. If you like, we can provide anytime access to our reporting software so you can track performance whenever it suits you.

Absolutely. Comprehensive competitor analysis is a vital step in our process, as this data allows us to find ways in which you can outperform them. We also use leading tools like SEMrush, Moz and Google Analytics to get a clear picture of your industry, where opportunities lie, and what the best strategy for your brand’s long term success are.

We strive to make the onboarding process as smooth and seamless as possible, so we can hit the ground running! Firstly, we like to make sure we really understand your immediate and long-term goals. No two clients are the same, so we are always open to negotiating a system which works for you.

Generally, however, we aim to get a Scope of Works and accounting contract set up early on during our strategy sessions. We will review these carefully with you so both parties understand their responsibilities and expectations.

Dedicated Account Manager:

Each of our clients is assigned a dedicated account manager, who will become your main point of contact, and get to know your business inside out. This has advantages for both sides. Our digital teams can take advantage of their in depth knowledge of your brand, and you have a contact who is working closely with every aspect of your digital campaign, from social media to PPC.

Preparation and Kickstart Session!

Before we meet with you for your first strategy session, we do a deep dive into your website and online presence. This includes using the best available reporting and site auditing tools, as well as the shared expertise of our various digital experts. We will also analyse any of your past marketing efforts for other valuable insights.

At the kickstart session, we’ll break down our findings and recommendations for you in simple language, and give you the chance to ask any questions you might have. We’ll highlight where your biggest opportunities lie, and ensure you have realistic expectations right from the start. From here, we’ll create a schedule of deliverables based around your top priorities as well as your long term goals.

We are always keen to hear about any ideas or concerns you might have.